PRIVACY POLICY

1. Introduction

At Chryso Agency, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard information collected through our website’s contact form, as well as your rights regarding this information.

2. Information We Collect

We collect personal information you provide through the contact form on our website. This information includes:

First and Last Name
Email Address
Phone Number

We collect this information solely to respond to inquiries and discuss potential services with you.

3. How We Use Your Information

Your personal information is used strictly for:

Responding to your inquiries
Providing information related to our services
Discussing potential service arrangements and collaborations

We do not use your information for any marketing purposes unless specifically requested by you.

4. Data Storage and Security

Information submitted through our contact form is securely stored in our professional email account. To ensure data security, we implement the following safeguards:

Restricted Access: Only authorized personnel have access to this information, and access is limited to Chryso.
Security Measures: Our systems are secured with two-factor authentication (2FA) and biometric security.

These measures protect your personal information from unauthorized access, alteration, or disclosure.

5. Data Sharing

We do not share your personal information with third parties except when necessary to deliver services you agree to. Specifically:

If a contract is established, we may share only the essential data with contractors for service delivery.
Contractors are required to use your information exclusively for agreed-upon services and to handle it with care.

No data will be shared for any unrelated purpose.

6. Data Retention

Active Collaborations: We retain contact form submissions as long as there is an active contract.
No Collaboration Established: If your inquiry does not result in a contract, we delete all submitted information after the first meeting.

7. User Rights

You have rights regarding your personal data, including:

Access and Correction: You may request to view or update your data if it affects service deliverability or performance.
Deletion: Upon completion of our collaboration, you may request the deletion of your information. We honor these requests to maintain your data privacy.

8. Cookies and Tracking

Our website may use minimal cookies to enable necessary functionality, such as session management. At this time, we do not use cookies for analytics, tracking, or advertising purposes.

Should our use of cookies change in the future, this section will be updated accordingly.

9. Data Protection Compliance

We comply with data protection laws, including those protecting users from specific regions such as the European Union (GDPR). Users have the right to:

Access, update, or request the deletion of their data.
Contact us to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with the effective date. By continuing to use our website, you agree to the updated terms.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: info@chrysoagency.com

12. Cookies and Tracking

Our website may use minimal cookies to enable necessary functionality, such as session management. Currently, we do not use cookies for tracking, analytics, or advertising purposes. If we make changes in the future to include cookies for analytics or other tracking purposes, this policy will be updated accordingly.